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#Big fish games app not working windows#
Operating System: Windows Vista Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.090803-2339) I also don't know how much of my dxdiag file you need but it's here too: Then I get "drmactivator Application has stopped working"Īnd this is the details of the "drmactivator Application" issue:Īdditional Information 2: 27eb358fe674a6f15dafe56d42bb9bf3Īdditional Information 4: 2f06c18113e6d7c00e6b91fa1fde84b6 I get this when the game downloads and ONLY when it tries to activate:Įrror: Access violation at 0x0181C4D1( tried to read from Here is my problem with as much detail as I can give you: Microsoft wants $50 to talk to me and I can't do that so I'm here crying for help. We'll keep working on things on our end too, so if we find a work around, we'll be sure to let you know.
![big fish games app not working big fish games app not working](http://games.bigfishgames.com/RightNowImages/US/157/15703.png)
If you do have a chance to talk to them, let me know what happens. They should be able to help you get the WMI components repaired - and, if our suspicions are correct, it will solve the problems. If you have an opportunity, it might be a good idea to talk to Microsoft's support to let them know that there may be a problem with WMI on your computer. The fix file I sent was supposed to correct errors with WMI, but although it works for some people, unfortunately, at the point we're at now, WMI is a bit too in-depth for what we can do, since it's a part of Windows programming. WMI provides info about your computer to the dxdiag report, which is how we were able to determine where the problem was coming from. Windows Management Instrumentation is an infrastructure behind Windows that handles operations and sends data to different parts of the system.
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The reason that info isn't in your dxdiag file is because of a problem with WMI (Windows Management Instrumentation). In almost all cases of this error, this has been a common occurrence. If you notice on the "dxdiag" report in the Dr Felix Results file you sent us, the information for system manufacturer, model and BIOS in the first section is missing. I do have a bit more information since we last spoke though. We've been working on this issue, troubleshooting and testing ideas, and unfortunately, we seem to be a bit stuck right now. I have been working with two of the BigFishGames Tech people and they can't seem to figure it out.